Table of contents

Your Registration was unsuccessful: Your registration number already exists in our database

Last modified
Table of contents

Symptoms

Upon entering your Serial number within the HUBB software Registration wizard you may receive the error message:
"Your Registration was unsuccessful: Your registration number already exists in our database"

You may then not proceed with the registration of the HUBB software.

Cause

This error message is presented when the serial number that you have entered has already been used to register the software more than twice.

Resolution

 

In accordance with the Hubb Software License, The Hubb Software can to be installed on a maximum of TWO computers.  If you need to install the software again (e.g. you have a new computer) you will need to reset the serial number prior to installation. To do this, please click the “More” button.

You will then be presented with a screen with an option to ‘Reset Serial Number’ – click on this option.

 

You will then be presented with a screen advising that your Serial has been Reset.

 

Once this process has been completed you may then proceed with the remainder of the Setup process.

Page statistics
691 view(s) and 3 edit(s)
Social share
Share this page?

Tags

This page has no custom tags.
This page has no classifications.

Comments

You must to post a comment.

Attachments